• 3W car mats and boot liners are 3D-scanned to ensure a perfect fit, carefully designed not to interfere with the brake and accelerator pedals.
• Anti-slip studs on the bottom help secure the mats and prevent them from shifting.
• Additionally, dual rear fasteners keep the mats firmly anchored in place.

3Wliners floor mats are made from 100% eco-friendly components (TPE), which are baby-friendly and non-toxic.

They do not emit any odour, even at extreme temperatures ranging from -20°C to 75°C (-4°F to 167°F). TPE is also used in products such as baby pacifiers, combs, and toothbrushes, demonstrating that it is a safe material.

• To increase their flexibility, warm the mats up.
• Alternatively, gently warm them with a hairdryer on a low setting to make them easier to mould.
• Manually adjust by bending against any folds and apply gentle pressure.
• If they don't settle immediately, give it some time; they typically conform to your car's floor with regular use.

If the product is unused and in original packaging, you can return it for a full refund or exchange for the correct version. Contact us with your order number and we'll
provide a solution for you.

If you are looking to purchase for a Right-Hand Drive (RHD) model, please visit our official UK website.

Yes, we ship across the EU, including Portugal, Spain, France, Germany, Netherlands, Belgium, Austria, Italy, Ireland, Nordic countries, Slovenia, Croatia, Cyprus and more.

Standard EU delivery is typically 3–7 business days after dispatch. Remote/Island regions may take longer. We'll share the tracking number as soon as the order ships.

Tracking info can sometimes take a little time to update or tracking can stall at handover points or customs.

First, check the carrier's website directly (the update delay is often on the carrier side). If there's no update for 7+ business days, contact us with your order number, we'll open a case with the carrier.

In a few cases, parcels are returned to sender or lost in transit; if that happens we'll arrange a reship or refund.

If you purchased shipping insurance at checkout, please submit a claim directly through the insurance provider for immediate processing. If you run into any issues during the process, our support team is always here to help.

Please check with neighbours, your building's parcel point, and the carrier's delivery photo if available.

If you still can't locate it, tell us the order number within 5 days and we'll investigate with the carrier, doorbell-camera footage and delivery photos are very helpful evidence.

Please send us your order number and also share any customs notice you received so we can coordinate with the carrier.

Yes. Send us your order number and we'll email the invoice to you, usually within 1–2 business days.

Yes. EU business customers with a valid EU VAT ID can order VAT-excluded. After your order, email us your company details + VAT ID and we'll issue the corrected invoice and process the VAT refund.

Applicable import duties and taxes are covered by us. If you've been charged duties at delivery, please forward us the carrier's bill and your order number, we'll reimburse you or settle it directly with the carrier.

To start a return, please send us your order number and our team will follow up with you shortly.

If the order hasn't shipped yet, we'll cancel it and issue a full refund to your original payment method.

Refunds are processed within 5 business days after we receive the returned item.

It typically takes 3-10 business days for the refund to reflect in your original payment account.